link alexisPrivacy Policy

This page describes what we collect when you use link alexis and how we keep that data protected. We collect your email, password, name, date of birth, phone number, and identity documents during registration and account verification. We store this information on encrypted servers and do not sell it to third parties.

Our platform processes payment data through external processors when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts at mobile banking, local payment, online payment, and e-wallet. We also use cookies to track your session and remember your login preferences. This policy explains how we handle all of these data flows.

We operate in jurisdictions where local law permits, and our data handling follows the privacy rules of those regions. If you have questions about how we use your data, contact our support team.

What Data We Collect

We collect personal information in two stages: registration and account verification. During registration, we ask for your email address, a password of your choice, your full name, date of birth, and phone number. This information is required to create your link alexis account and to contact you about account activity, payment processing, and service updates.

Before your first withdrawal, we collect identity documents: a national ID, an address proof (utility bill or government-issued document), and a selfie matching your ID. We use these documents to verify your identity and to comply with anti-money-laundering regulations. We store these documents on encrypted servers and do not share them with third parties except where required by law.

We also collect transaction data: the amount, date, and channel of each deposit and withdrawal. This information helps us process payments, detect fraud, and maintain accurate account balances. We do not collect your payment card details directly — payment processors handle card data on our behalf.

How We Use Your Data

We use your personal information to operate link alexis and to comply with legal obligations. Your email and phone number allow us to send you account notifications, payment confirmations, and security alerts. Your identity documents are used to verify your account before processing withdrawals and to meet anti-money-laundering requirements in the jurisdictions where we operate.

Transaction data helps us process deposits and withdrawals, detect fraudulent activity, and maintain accurate records. Session activity data — such as which games you access and when — helps us understand how the platform is used and to improve our service. We do not use this data to profile you or to target you with marketing outside link alexis.

We may also use your data to respond to legal requests from regulators or law enforcement. If a court or government agency requests your information, we will comply with the request unless local law prohibits disclosure.

Third-Party Processors and Data Sharing

We use external processors to handle payments on link alexis. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, your transaction is processed by the wallet provider. When you use a mobile banking, local payment, online payment, or e-wallet virtual account, the bank processes the transfer. These processors receive your transaction amount, account number, and timestamp — but not your full identity documents or password.

We also use external servers to store encrypted backups of your account data. These servers may be located outside your jurisdiction. We choose processors that meet international security standards, but we cannot guarantee that data stored outside your region is subject to the same privacy laws as data stored locally.

We do not sell your personal information to advertisers, data brokers, or other third parties. We may share anonymized, aggregated data (such as "X users in Jakarta accessed Liga 1 markets on date Y") with analytics partners to improve our service, but this data cannot identify you.

We keep your data encrypted, do not sell it, and share it only with processors needed to run link alexis.

Cookies and Session Tracking

We use cookies to track your login session and to remember your preferences on link alexis. A session cookie stores your login token so you do not have to re-enter your password on every page. A preference cookie may store your selected language or theme. These cookies are stored on your device and are deleted when you close your browser or log out.

We also use analytics cookies to track how users navigate link alexis — for example, which games are most popular and which payment methods are used most often. These cookies do not store your personal information; they store a random ID that links your visits together. You can disable cookies in your browser settings, but this may prevent link alexis from working properly.

Your Rights and Account Control

You have the right to access, correct, and delete your personal data on link alexis. You can update your email, phone number, and password through your account settings at any time. If you want to download a copy of your account data, contact our support team and we will provide it in a standard format within a reasonable timeframe.

You can request deletion of your account and all associated data by contacting support. We will delete your personal information within thirty days, except where we are required by law to retain it for anti-money-laundering or tax purposes. After deletion, you cannot recover your account or any transaction history.

If you believe we have misused your data, you have the right to lodge a complaint with your local data protection authority. We also encourage you to contact us first so we can address your concern directly.

Data Security and Breach Notification

We protect your data with encryption, secure password hashing, and access controls. Our servers use TLS (Transport Layer Security) to encrypt data in transit between your device and our servers. Passwords are hashed with a strong algorithm so that even our staff cannot see your password in plain text. Access to your personal information is restricted to staff members who need it to operate link alexis.

If we discover a data breach that exposes your personal information, we will notify you by email within a reasonable timeframe. We will also notify relevant regulators and law enforcement as required by local law. We maintain cyber insurance and conduct regular security audits to reduce the risk of breach.

Data Retention and Deletion

We retain your account data for as long as your account is active. If you close your account, we delete your personal information within thirty days, except for transaction records and identity documents, which we may retain for up to seven years to comply with anti-money-laundering and tax regulations.

Session cookies are deleted when you log out or close your browser. Analytics cookies are retained for up to twelve months. You can delete all cookies from your device at any time through your browser settings.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or in local law. If we make material changes, we will notify you by email or by posting a notice on link alexis. Your continued use of the platform after the change takes effect means you accept the updated policy.

Contact link alexis

If you have questions about this privacy policy or about how we handle your data, contact our support team. We are available in English and local languages. You can reach us through the support form on link alexis or by email. We aim to respond to privacy inquiries within five business days.

If you are in Jakarta, Surabaya, Bandung, or Medan and have a data protection concern, you can also contact your local data protection authority for guidance.

Summary

We at link alexis collect your email, name, date of birth, phone number, and identity documents to operate the platform and comply with legal obligations. We store this data on encrypted servers and do not sell it to third parties. We use external processors to handle payments, and these processors may be located outside your jurisdiction. We use cookies to track your session and to improve our service. You have the right to access, correct, and delete your data. If you have questions, contact our support team.